FAQs & Troubleshooting
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268 Results
- 5120.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5217.10.2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 5313.10.2022Print the Network Configuration Report
- 5427.09.2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5526.09.2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 5606.09.2022Configure and use PC-FAX (CUPS) (Linux)
- 5731.08.2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 5830.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5922.08.2022Configure the Scan to Email Feature (Linux)
- 6009.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6128.07.2022Update the Driver or Firmware for your Brother machine
- 6226.07.2022Configure and use the Scan Key Tool (Linux)
- 6319.07.2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 6430.06.2022Print as a Poster (Windows®)
- 6523.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6620.06.2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 6709.05.2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 6809.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6914.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7013.04.2022Uninstall the Brother Software and Drivers (Windows)
- 7111.04.2022Wireless setup is requesting a WPS PIN to complete the setup
- 7211.04.2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 7307.04.2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 7401.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7501.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 7624.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 7724.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7817.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7915.12.2021I cannot connect my machine to a Windows 11 computer via USB.
- 8014.12.2021Telephone Line Interference/VoIP.
- 8115.11.2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 8210.11.2021Open the Control Panel (For Windows)
- 8314.10.2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 8412.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 8531.03.2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 8624.03.2021Set up your Brother machine on a wireless network.
- 8722.03.2021Low Temperature
- 8819.03.2021I get a TS error when trying to print on a wireless network.
- 8919.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9002.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9118.02.2021When I print photos, the color quality is not good.
- 9211.02.2021I am having an issue receiving faxes.
- 9308.01.2021How do I print since Google Cloud Print is discontinued?
- 9429.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 9524.12.2020Printing/ Scanning with the Cloud
- 9624.12.2020Printing/ Scanning with a mobile device
- 9724.12.2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9817.12.2020(Video) Fill the ink tanks
- 9914.09.2020Unusable Device
- 10014.09.2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?