FAQs & Troubleshooting
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151 Results
- 51The downloaded driver's name is different from my machine's name. (Linux)
- 52What is the difference between the toner cartridge and the drum unit?
- 53Adjust color settings by using the custom setting in the printer driver (Windows only)
- 54Color offset
- 55Toner scatter or toner stain
- 56Vertical colored streaks or bands appear on the page
- 57I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 58What is the default password for my Brother machine?
- 59I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 60Check the remaining ink or toner level (Linux)
- 61The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 62Large characters are printed incorrectly. (Linux)
- 63Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 64Update the Driver or Firmware for your Brother machine
- 65I get a TS error when trying to print on a wireless network.
- 66I cannot print on a wireless (Wi-Fi) network (Windows)
- 67The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 68Control Printer Driver settings (only available for Windows)
- 69Delete print jobs from the print queue.
- 70Download a file from the "Downloads" section and save it to Windows 8 computer.
- 71How to identify your Operating System (OS).
- 72Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 73I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 74Why doesn't my Brother machine have a dial tone?
- 75What is the default password for my BRAdmin or Web Based Management?
- 76Correct the Color Printing
- 77Toner Low
- 78Toner smears easily
- 79Can I use non-Brother or third party supplies with the Brother machine?
- 80Install the optional lower tray
- 81I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 82Configure and use PC-FAX (CUPS) (Linux)
- 83The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 84Where can I download Brother iPrint&Scan application for Mac?
- 85My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 86The driver installation finished successfully but I cannot print. (Linux)
- 87I installed scan-key-tool, but it does not work. (Linux)
- 88Delete a network scanner entry. (Linux)
- 89How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 90I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 91I am unable to print from a client PC to a printer on a print server. (Linux)
- 92To install the printer driver easily using a tool. (Linux)
- 93Set up your Brother machine on a wireless network (Windows/macOS)
- 94Important points you need to confirm before configuring your Brother machine for a wireless network.
- 95Verify if the Brother machine has a dial tone.
- 96When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 97Where can I find my Brother machine's serial number?
- 98Colored spots at 94 mm (3.7 in.) intervals or at 29 mm (1.1 in.) intervals
- 99I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 100I cannot connect my machine to a Windows 11 computer via USB.