FAQs & Troubleshooting
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296 Results
- 5119.12.2022Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 5219.12.2022Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 5319.12.2022Can third party ink be used to refill the ink cartridges?
- 5419.12.2022One or more of my colors are not printing (blank).
- 5513.12.2022Open the Status Monitor
- 5613.12.2022How to identify your Operating System (OS).
- 5720.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5817.10.2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 5913.10.2022Print the Network Configuration Report
- 6027.09.2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6126.09.2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 6206.09.2022Configure and use PC-FAX (CUPS) (Linux)
- 6331.08.2022After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 6430.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 6530.08.2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 6622.08.2022Configure the Scan to Email Feature (Linux)
- 6709.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 6828.07.2022Update the Driver or Firmware for your Brother machine
- 6926.07.2022Configure and use the Scan Key Tool (Linux)
- 7019.07.2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 7130.06.2022Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 7223.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 7320.06.2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 7409.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7525.04.2022Where can I find my Brother machine's serial number?
- 7614.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7713.04.2022Uninstall the Brother Software and Drivers (Windows)
- 7811.04.2022Wireless setup is requesting a WPS PIN to complete the setup
- 7911.04.2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 8007.04.2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 8101.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8201.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 8324.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 8424.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 8517.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 8615.12.2021I cannot connect my machine to a Windows 11 computer via USB.
- 8715.11.2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 8815.11.2021Set up your Brother machine on a wireless network.
- 8910.11.2021Open the Control Panel (For Windows)
- 9014.10.2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9112.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 9231.03.2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 9322.03.2021Low Temperature
- 9419.03.2021I get a TS error when trying to print on a wireless network.
- 9519.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9602.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9718.02.2021When I print photos, the color quality is not good.
- 9808.01.2021How do I print since Google Cloud Print is discontinued?
- 9929.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 10024.12.2020Printing/ Scanning with the Cloud