FAQs & Troubleshooting
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366 Results
- 51I cannot print using my Brother machine on a wireless network (Mac)
- 52How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 53When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 54Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 55I cannot find some option in the Printing preferences. (For Windows)
- 56I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 57Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 58I still receive the error message "Paper Jam" after I removed the jammed paper.
- 59Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 60Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 61Scan a document and e-mail it as an attachment (For Macintosh) (video instructions available)
- 62I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 63Change the number of times my Brother machine rings before it answers.
- 64Unable to Print XX
- 65The printer status is Offline or Paused.
- 66Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 67Can I use voice mail on the same line as my Brother machine?
- 68Is my Brother machine compatible with Windows Vista?
- 69Can third party ink be used to refill the ink cartridges?
- 70What is Distinctive Ring and how do I program it?
- 71When scanning a document to be copied or faxed, the LCD shows "Out of Memory."
- 72Where can I download Brother iPrint&Scan application for Mac?
- 73The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 74Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 75Scan a document and open the scanned image with a graphics application using the SCAN key on my Brother machine
- 76Can I still receive a fax if I accidentally answer it on an extension or external telephone?
- 77Make copies using my Brother machine.
- 78I am using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes. What can I do?
- 79I am having an issue receiving faxes.
- 80Is there any way to reduce Ink consumption?
- 81I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 82I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 83Add your Brother machine with AirPrint (macOS)
- 84I cannot send a fax using PC-FAX (Windows 10)
- 85Wireless setup is requesting a WPS PIN to complete the setup
- 86I cannot print using my Brother machine on a wireless network (Windows)
- 87Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 88Download a file from the "Downloads" section and save it to Windows 8 computer.
- 89The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 90Printing/ Scanning with a mobile device
- 91Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 92Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 93Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 94Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 95How to identify your Operating System (OS).
- 96Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 97Print the WLAN report
- 98Unable to Scan AX
- 99Unable to Print 3X
- 100Low Temperature