FAQs & Troubleshooting
Popular |
252 Results
- 51I cannot make borderless prints.
- 52I'm having problems sending a fax overseas.
- 53I cannot scan via USB. (Mac OS X)
- 54Can I change the amount of time my Brother machine stays in each mode?
- 55Scan a document from a Windows Vista application
- 56I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 57My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 58The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 59I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 60When I print images, the quality is not good (Linux)
- 61When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 62Uninstall the scanner driver. (Linux)
- 63The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- 64ControlCenter3 displays a blank screen at startup (Windows)
- 65I cannot save a file downloaded from the Brother support website (For Windows)
- 66When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 67I cannot find some option in the Printing preferences. (For Windows)
- 68Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 69I still receive the error message "Paper Jam" after I removed the jammed paper.
- 70Can I use AirPrint with my Brother machine?
- 71I am unable to change my Brother machine's Receive Mode.
- 72Delete numbers stored in my Brother machine's Caller ID History.
- 73Send a PC-FAX
- 74Where can I find the ink cartridges for my new Brother machine?
- 75Change the printer driver settings (Windows/macOS)
- 76The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 77Ink Low
- 78Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 79Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 80No Paper Fed
- 81How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 82I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 83I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 84Can third party ink be used to refill the ink cartridges?
- 85How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 86When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 87Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 88Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 89I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 90Configure the Scan to Email Feature (Linux)
- 91"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 92I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 93When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 94When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 95Uninstall Scan-key-tool. (Linux)
- 96Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 97Install PaperPort™ 12SE / 14SE onto Windows 10.
- 98Install BookScan & Whiteboard Suite onto Windows 10.
- 99I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 100My Brother machine's PhotoCapture Center® will not recognize my memory card.