FAQs & Troubleshooting
![]() |
Popular |
282 Results
- 51Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 52I cannot print using my Brother machine on a wireless network (Mac)
- 53Protect your Brother machine against unauthorised access over the network
- 54(Video) Unpack your Brother machine
- 55(Video) Connect telephone line and power cords
- 56Wrong Ink Color
- 57Paper tray not detected/ Paper tray #2 not detected
- 58A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 59The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 60Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 61Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 62Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 63Unable to Scan AX
- 64Unable to Print XX or Unable to Initialize XX (With Video Instructions)
- 65The printer status is Offline or Paused.
- 66Ink Low
- 67Scan multiple pages into one file instead of each scan being saved as a separate file.
- 68Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 69I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 70Forward a fax to another fax machine when my machine has a mechanical problem.
- 71Out of Memory
- 72Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 73What is the BRAdmin Professional software used for?
- 74Uninstall printer drivers (Linux)
- 75Send a fax
- 76Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 77I cannot scan via USB. (Mac OS X)
- 78The faxes I send are always received with a vertical black line.
- 79I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 80Cannot print after a Windows 10 update (June 2020)
- 81To install the printer driver easily using a tool. (Linux)
- 82I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 83I cannot print using my Brother machine on a wireless network (Windows)
- 84When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned.
- 85When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 86Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 87Scan from the Brother iPrint&Scan application using Windows Phone.
- 88Open the Status Monitor
- 89Delete print jobs from the print queue.
- 90Cannot Detect Ink Volume
- 91Printing/ Scanning with a mobile device
- 92What is Brother iPrint&Scan?
- 93Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 94Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 95Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 96Wrong Tray Setting or Wrong Tray Settings
- 97No Ink Cartridge
- 98I am experiencing issues sending a fax.
- 99Improve poor print quality.
- 100Reset the network settings to the factory default.