FAQs & Troubleshooting
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385 Results
- 51To install the printer driver easily using a tool. (Linux)
- 52Scan a document using Brother iPrint&Scan. (macOS only)
- 53Install BookScan & Whiteboard Suite onto Windows 10.
- 54What is Swipe operation?
- 55Adjust the beeper volume on my Brother machine.
- 56Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 57I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 58I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 59I cannot save a file downloaded from the Brother support website (For Windows)
- 60Printout is misaligned when using glossy papers or postcards.
- 61Stains appear at the edge on the reverse side of the borderless prints when using inkjet papers.
- 62Cannot Detect Ink Volume
- 63Configure and use the Scan to Network feature (For Windows)
- 64The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 65The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 66Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 67I cannot make borderless prints.
- 68I'm having problems sending faxes to one particular number.
- 69A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 70I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 71Delete numbers stored in my Brother machine's Caller ID History.
- 72Ink Absorber Full
- 73My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 74How does my telephone company's Caller ID feature work with my Brother machine?
- 75Configure the printer driver to get correctly-ordered printouts.
- 76I'm using Windows XP. I cannot scan with the USB cable.
- 77Send the same fax to multiple fax numbers. (Broadcasting)
- 78Transfer faxes to the PC when my machine has a mechanical problem.
- 79What is Distinctive Ring and how do I program it?
- 80Confirm that a FAX I sent was received correctly.
- 81I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 82Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 83My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 84I cannot install Brother drivers on Debian 10 or later (Linux)
- 85What driver package format is supported by my Linux distribution?
- 86The downloaded driver's name is different from my machine's name. (Linux)
- 87Command List of brscan. (Linux)
- 88Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 89Can I reduce printing noise of my Brother machine?
- 90When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 91Scratches (paper feed roller marks) appear at the center on the printed side on the glossy paper.
- 92On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 93Scan a document and e-mail it as an attachment. (For Windows)
- 94Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 95When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 96I'm having trouble reading the information on my Brother machine's Touchscreen. How can I adjust the Touchscreen LCD's brightness?
- 97When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 98Create or view a XML Paper Specification document
- 99Why is it necessary for my machine to go through regular cleaning cycles?
- 100One or more of my colors are not printing (blank).