FAQs & Troubleshooting
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291 Results
- 51Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 52Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 53Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 54Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 55Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 56Unable to Scan AX
- 57Can I print from or scan to Android™ Smartphone?
- 58Cannot Detect
- 59Wrong Paper Size
- 60When I print, the pages are smudged with ink.
- 61The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 62I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 63Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 64I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 65How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 66I cannot view the HTML format manual (web manual).
- 67When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 68Wrong Ink Color
- 69Cannot Detect Ink Volume
- 70The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 71Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 72I cannot make borderless prints.
- 73Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
- 74Ink Absorber Full
- 75Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 76Where can I find the ink cartridges for my new Brother machine?
- 77Change the printer driver settings (Windows/macOS)
- 78When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 79Adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine.
- 80Can I use voice mail on the same line as my Brother machine?
- 81I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 82In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 83Document Jam
- 84Forward a fax to another fax machine when my machine has a mechanical problem.
- 85Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 86Is there a way to view how much ink is remaining?
- 87The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 88I cannot receive a color fax.
- 89I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 90When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 91Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows)
- 92Send a PC-FAX
- 93I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 94I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 95I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 96Add your Brother machine with AirPrint (macOS)
- 97Cannot print after a Windows 10 update (June 2020)
- 98I installed scan-key-tool, but it does not work. (Linux)
- 99How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 100I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)