FAQs & Troubleshooting
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225 Results
- 5115.02.2022Replace the drum unit.
- 5206.01.2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 5310.11.2021Open the Control Panel (For Windows)
- 5412.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 5519.01.2021ControlCenter3 displays a blank screen at startup (Windows)
- 5629.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 5722.10.2020Install PaperPort™ 12SE / 14SE onto Windows 10.
- 5815.10.2020Install Presto!® PageManager® onto Windows 10.
- 5927.07.2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6016.07.2020Cannot print after a Windows 10 update (June 2020)
- 6106.07.2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 6206.07.2020Scan using XSane or GIMP (Linux)
- 6306.07.2020Important points for specifying the scan area (Linux)
- 6406.07.2020What driver package format is supported by my Linux distribution?
- 6526.06.2020How do I adjust my Brother machine's Sleep Mode setting?
- 6602.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6713.05.2020Configure scan settings without administrator privileges (Linux)
- 6813.05.2020Firewall port requirements of the Scan Key Tool (Linux)
- 6913.05.2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 7016.04.2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 7106.04.2020I installed scan-key-tool, but it does not work. (Linux)
- 7206.04.2020Delete a network scanner entry. (Linux)
- 7306.04.2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 7403.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 7503.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7627.11.2019Print command (LPR) (Linux)
- 7727.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 7815.11.2019Print command (cupswrapper) (Linux)
- 7914.11.2019I cannot send a fax using PC-FAX (Windows 10)
- 8029.10.2019Pre-Required Procedures (Linux)
- 8129.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 8229.10.2019Large characters are printed incorrectly. (Linux)
- 8329.10.2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 8429.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 8523.10.2019To install the printer driver easily using a tool. (Linux)
- 8612.06.2019Uninstall printer drivers (Linux)
- 8729.01.2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 8829.01.2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 8929.01.2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 9029.01.2019Command List of brscan. (Linux)
- 9129.01.2019Uninstall the scanner driver. (Linux)
- 9229.01.2019Uninstall Scan-key-tool. (Linux)
- 9329.01.2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 9428.01.2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 9524.01.2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 9624.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 9724.01.2019All print jobs are aborted and nothing is printed. (Linux)
- 9824.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 9924.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 10024.01.2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)