FAQs & Troubleshooting
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348 Results
- 51The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 52Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 53Windows 7 Support Information
- 54I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 55Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 56Can I restrict access to certain operations on my Brother machine?
- 57Print using only the black ink cartridge when the Color cartridges have run out.
- 58Scan a document into ScanSoft™ PaperPort™ 11SE
- 59When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 60When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 61When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 62I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 63I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 64The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 65I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 66I cannot install Brother drivers on Debian 10 or later (Linux)
- 67I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 68"Offline" appears on the Status Monitor.
- 69Important points you need to confirm before configuring your Brother machine for a wireless network.
- 70Send a PC-FAX
- 71How do I know which side up my photo paper should be in the tray?
- 72I am sharing my Brother machine. I can print but cannot scan.
- 73Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 74How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 75Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 76Scan a document in Mac OS X 10.7.
- 77Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 78Scan an image and insert it in a Windows XP application
- 79Glossy Paper does not feed correctly. What can I do?
- 80When I print, the pages are smudged with ink. What should I do?
- 81Can I adjust the Sleep Mode setting?
- 82Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 83How do I load paper in paper tray#2?
- 84I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 85Paper size settings are unavailable when I print from OpenOffice (Linux)
- 86"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 87I cannot print using my Brother machine on a wireless network (Mac)
- 88Install PaperPort™ 12SE / 14SE onto Windows 10.
- 89How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 90Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 91Open the Status Monitor
- 92Delete print jobs from the print queue.
- 93Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 94I cannot find some option in the Printing preferences. (For Windows)
- 95Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 96Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 97Print a web page from iPrint&Scan when using an Android™ mobile device.
- 98Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 99Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 100The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)