FAQs & Troubleshooting
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281 Results
- 51The downloaded driver's name is different from my machine's name. (Linux)
- 52Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 53Verify the Brother machine connected to the Wired Network (For Macintosh)
- 54The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 55The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 56Discover the MAC address of the Brother network card
- 57How do I clear Machine Error 46?
- 58I replaced my ink cartridge but the LCD is still displaying "Near Empty".
- 59Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
- 60Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 61Can third party ink be used to refill the ink cartridges?
- 62The Printer Driver doesn't show the resolution of my prints, what do the Driver settings mean in terms of resolution?
- 63I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 64Scan a document using "Scanner and Camera Wizard" in Windows XP
- 65I am having issues with the paper feed. What can I do?
- 66When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 67Where is the USB port on the machine? I can't find it on the back of the unit.
- 68I'm using Windows® 2000 or XP. When printing from Microsoft Word, the document does not print on the paper size that I selected in the printer driver. What should I do?
- 69The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 70The LCD displays an error code (number). What does it mean?
- 71What is the BRAdmin Professional software used for?
- 72I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 73I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 74Configure and use the Scan Key Tool (Linux)
- 75When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 76I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 77The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 78Open the "Scanners and Cameras" and Properties.
- 79Check the IP addresses of your PC and the Brother machine
- 80My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 81I cannot scan via USB. (Mac OS X)
- 82I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 83I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 84Can I use voice mail on the same line as my Brother machine?
- 85Does NC-2200w work with Windows Vista?
- 86I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
- 87In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 88One or more of my colors are not printing (blank). What can I do?
- 89Scan a document in Mac OS X 10.6.
- 90Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 91The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 92How do I program the date and time?
- 93Is there any way to view how much ink is remaining?
- 94When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 95I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 96What is Multi-Function Link Pro Suite?
- 97I'm using Windows®. Print speed is too slow. What can I do?
- 98Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 99I cannot install the driver when using the Driver Install Tool. (Linux)
- 100I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)