FAQs & Troubleshooting
Latest |
101 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 5119.12.2022Can I use non-Brother or third party supplies with the Brother machine?
- 5213.12.2022How to identify your Operating System (OS).
- 5320.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5420.10.2022Install the Brother Mobile Connect application (for mobile device)
- 5527.09.2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 5627.09.2022What is the default password for my BRAdmin or Web Based Management?
- 5730.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5809.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5923.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6020.04.2022Uninstall the Brother Software and Drivers (Windows)
- 6114.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6211.04.2022Control Printer Driver settings (only available for Windows)
- 6311.04.2022Cannot Print ##
- 6424.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 6524.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6610.03.2022Drum !
- 6715.12.2021I cannot connect my machine to a Windows 11 computer via USB.
- 6829.11.2021A security warning appears when accessing Web Based Management via HTTPS.
- 6929.11.2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 7010.11.2021Open the Control Panel (For Windows)
- 7112.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7219.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7316.02.2021I cannot print full-page photos or images using Email Print.
- 7403.02.2021Use Universal Print (Windows)
- 7526.01.2021Can I send a print job to multiple machine email addresses using Email Print?
- 7606.07.2020What driver package format is supported by my Linux distribution?
- 7702.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7802.06.2020Open the Status Monitor (Windows)
- 7919.03.2020Check the remaining ink or toner level (Linux)
- 8006.01.2020When I print images, the quality is not good (Linux)
- 8125.12.2019Protect your Brother machine against unauthorised access over the network
- 8206.12.2019Where can I download Brother iPrint&Scan application for Mac?
- 8303.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 8403.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8527.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8629.10.2019Large characters are printed incorrectly. (Linux)
- 8729.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 8823.10.2019To install the printer driver easily using a tool. (Linux)
- 8925.04.2019No Toner
- 9024.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 9124.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 9222.11.2018Install the optional lower tray
- 9329.10.2018My Brother machine has no power.
- 9406.08.2018When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 9504.06.2018My Brother machine could not be found over the network when I installed drivers on my computer.
- 9625.03.2016What is the difference between the toner cartridge and the drum unit?
- 9725.03.2016Supported models of Universal Printer Driver for PCL
- 9825.03.2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 9925.03.2016Discover the MAC address of the Brother network card
- 10024.03.20162-sided Disable or 2-sided Disabled