FAQs & Troubleshooting
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172 Results
- 5110.03.2022Drum !
- 5215.11.2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 5310.11.2021Open the Control Panel (For Windows)
- 5414.10.2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5512.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 5631.03.2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 5719.03.2021I get a TS error when trying to print on a wireless network.
- 5819.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5902.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6016.02.2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 6124.12.2020Printing/ Scanning with a mobile device
- 6224.12.2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 6314.09.2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6416.07.2020Cannot print after a Windows 10 update (June 2020)
- 6506.07.2020What driver package format is supported by my Linux distribution?
- 6602.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6702.06.2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 6811.05.2020Enable the Brother machine's network interface.
- 6919.03.2020Check the remaining ink or toner level (Linux)
- 7025.12.2019Protect your Brother machine against unauthorised access over the network
- 7106.12.2019Where can I download Brother iPrint&Scan application for Mac?
- 7203.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 7303.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7427.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 7530.10.2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 7630.10.2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 7729.10.2019Large characters are printed incorrectly. (Linux)
- 7829.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 7923.10.2019To install the printer driver easily using a tool. (Linux)
- 8025.07.2019Black lines down the page
- 8112.06.2019Uninstall printer drivers (Linux)
- 8224.04.2019Cancel print jobs using the printer control panel.
- 8303.04.2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 8407.03.2019What is Brother iPrint&Scan?
- 8524.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8624.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8724.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8824.01.2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8920.12.2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 9029.10.2018My Brother machine has no power.
- 9113.09.2018Set up a Brother machine and your mobile device on a wireless network
- 9202.08.2018Print the WLAN report
- 9323.07.2018Use the Network Connection Repair Tool (Windows)
- 9417.07.2018Poor fixing
- 9517.07.2018White lines across the page
- 9613.07.2018Ghost
- 9713.07.2018Hollow print
- 9827.10.2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 9908.09.2017What is AirPrint?
- 10007.04.2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)