FAQs & Troubleshooting
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205 Results
- 5130.10.2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 5230.10.2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 5329.10.2019Pre-Required Procedures (Linux)
- 5429.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 5529.10.2019Large characters are printed incorrectly. (Linux)
- 5629.10.2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 5729.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 5823.10.2019To install the printer driver easily using a tool. (Linux)
- 5916.10.2019Connect my machine to the wireless network without using the Wireless Setup Wizard (macOS 10.15)
- 6025.06.2019What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 6112.06.2019Uninstall printer drivers (Linux)
- 6203.04.2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 6327.03.2019Check the firmware version.
- 6422.03.2019Protect your Brother machine against unauthorised access over the network
- 6507.03.2019What is Brother iPrint&Scan?
- 6629.01.2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 6728.01.2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 6824.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 6924.01.2019All print jobs are aborted and nothing is printed. (Linux)
- 7024.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7124.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7224.01.2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 7320.12.2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 7403.08.2018I cannot connect my machine to the wireless network.
- 7530.07.2018I cannot print from my computer via network. (For Windows)
- 7605.07.2018Windows 7 Support Information
- 7727.10.2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 7807.04.2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7929.03.2017Use the Universal Printer Driver for PCL
- 8029.03.2017Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 8124.11.2016Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 8217.08.2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 8317.08.2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 8417.08.2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 8529.07.2016How do I disable the APIPA protocol?
- 8625.03.2016Windows 10 Support Information
- 8725.03.2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 8825.03.2016Verify the Brother machine connected to the Wired Network (For Macintosh)
- 8925.03.2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 9025.03.2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 9125.03.2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 9225.03.2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 9325.03.2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 9425.03.2016What is the difference between the toner cartridge and the drum unit?
- 9525.03.2016Can I use AirPrint with my Brother machine?
- 9625.03.2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9725.03.2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 9825.03.2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 9925.03.2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 10025.03.2016What is the Network Shared printing?