FAQs & Troubleshooting
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171 Results
- 51What kind of paper should I avoid?
- 52How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 53I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 54Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 55What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 56I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 57I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 58Can I print from DOS applications?
- 59Can I print using the IPP protocol on Windows XP?
- 60When trying to print from Mac OS® X the print queue is stopped.
- 61How do I change the print server password?
- 62Output sheets are completely black.
- 63I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 64I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 65I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 66I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 67I want to print using CUPS while keeping SELinux enabled. (Linux)
- 68I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 69I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 70When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 71I cannot print from my computer via USB.
- 72I cannot print from my computer via network. (For Windows)
- 73I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 74I updated the Web BRAdmin and cannot enable the logging function.
- 75Can my printer send me an e-mail if there is a problem?
- 76How do I display the Quick Print Setup as a Toolbar?
- 77How do I use the Quick Print Setup Utility?
- 78How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 79My Brother machine misfeeds paper.
- 80I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 81I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 82Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 83Uninstall the drivers. (Mac OS X 10.5)
- 84Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 85How do I clean the inside of the printer and Drum Unit?
- 86Black toner marks appear across the page.
- 87White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 88Printouts are with gray background.
- 89Uninstall the printer drivers (For Windows)
- 90Where do I find the complete User's Guide?
- 91White spots appear in areas of dense black printing.
- 92I cannot install the driver when using the Driver Install Tool. (Linux)
- 93I cannot install Brother drivers on Debian 10 or later (Linux)
- 94What driver package format is supported by my Linux distribution?
- 95My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 96The downloaded driver's name is different from my machine's name. (Linux)
- 97The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 98I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 99Large characters are printed incorrectly. (Linux)
- 100The driver installation finished successfully but I cannot print. (Linux)