FAQs & Troubleshooting
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128 Results
- 51Where do I find a Parallel or USB interface cable?
- 52How can I change the IP address?
- 53Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 54Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 55The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 56Can I use non-Brother or third party supplies with the Brother machine?
- 57Replace the drum unit.
- 58When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 59What is the recommended paper?
- 60White spots appear in areas of dense black printing.
- 61The downloaded driver's name is different from my machine's name. (Linux)
- 62The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 63I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 64I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 65I am unable to print from a client PC to a printer on a print server. (Linux)
- 66I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 67To install the printer driver easily using a tool. (Linux)
- 68Uninstall printer drivers (Linux)
- 69I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 70I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 71I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 72I cannot print from my computer via network. (For Windows)
- 73Can my printer send me an e-mail if there is a problem?
- 74How can I enable/disable the Quick Print Setup Utility?
- 75In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 76What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 77Uninstall the drivers. (Mac OS X 10.5)
- 78How do I clean the inside of the printer and Drum Unit?
- 79How do I clear paper jams?
- 80I cannot install the driver when using the Driver Install Tool. (Linux)
- 81The driver installation finished successfully but I cannot print. (Linux)
- 82Print command (LPR) (Linux)
- 83Print command (cupswrapper) (Linux)
- 84All print jobs are aborted and nothing is printed. (Linux)
- 85I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 86I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 87When printing with monochrome laser printer, the print position shifts. (Linux)
- 88I want to print using CUPS while keeping SELinux enabled. (Linux)
- 89Pre-Required Procedures (Linux)
- 90Open the Control Panel (For Windows)
- 91Install the built-in drivers (For Windows 8 and Windows 10)
- 92What is the difference between the toner cartridge and the drum unit?
- 93A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 94The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 95Can I print from or scan to Android™ Smartphone?
- 96Can I print from and scan to iPhone, iPod touch and iPad?
- 97The printer status is Offline or Paused.
- 98Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 99Windows 7 Support Information
- 100I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.