FAQs & Troubleshooting
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150 Results
- 5102.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5216.02.2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 5314.09.2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 5416.07.2020Cannot print after a Windows 10 update (June 2020)
- 5506.07.2020What driver package format is supported by my Linux distribution?
- 5602.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5711.05.2020Enable the Brother machine's network interface.
- 5819.03.2020Check the remaining ink or toner level (Linux)
- 5925.12.2019Protect your Brother machine against unauthorised access over the network
- 6006.12.2019Where can I download Brother iPrint&Scan application for Mac?
- 6103.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 6203.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 6327.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6430.10.2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 6530.10.2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6629.10.2019Large characters are printed incorrectly. (Linux)
- 6729.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 6823.10.2019To install the printer driver easily using a tool. (Linux)
- 6912.06.2019Uninstall printer drivers (Linux)
- 7003.04.2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 7127.03.2019Check the firmware version.
- 7221.03.2019Printing/ Scanning with a mobile device
- 7307.03.2019What is Brother iPrint&Scan?
- 7424.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7524.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7624.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7724.01.2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 7820.12.2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 7903.08.2018I cannot connect my machine to the wireless network (For Macintosh)
- 8003.08.2018I cannot connect my machine to the wireless network (For Windows)
- 8102.08.2018Print the WLAN report
- 8223.07.2018Use the Network Connection Repair Tool (Windows)
- 8327.10.2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 8407.04.2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8517.08.2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 8617.08.2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 8717.08.2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 8812.07.2016"Offline" appears on the Status Monitor.
- 8901.04.2016Jam Inside
- 9001.04.2016Jam Tray
- 9125.03.2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 9225.03.2016Windows 10 Support Information
- 9325.03.2016I cannot view the HTML format manual (web manual).
- 9425.03.2016My Brother machine cannot be used after the access point/router is replaced or the settings are changed
- 9525.03.2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9625.03.2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 9725.03.2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 9825.03.2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 9925.03.2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 10025.03.2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?