FAQs & Troubleshooting
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94 Results
- 5110.04.2018How to set up the cap frame. [Video instructions]
- 5210.04.2018How to set up the cap frame driver. [Video instructions]
- 5331.07.2017Maintenance (Clean the hook)
- 5431.07.2017"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 5531.07.2017"Trimming sensor error." message appears on the LCD. What does it mean?
- 5631.07.2017"This USB media cannot be used." message appears on the LCD. What does it mean?
- 5731.07.2017"This file exceeds the data capacity and cannot be used. Use a suitable size file." message appears on the LCD. What does it mean?
- 5831.07.2017"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 5931.07.2017"There is a pattern included that cannot be saved to USB media/computer. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 6031.07.2017"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appears on the LCD. What does it mean?
- 6131.07.2017"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 6231.07.2017"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 6331.07.2017"Retrieving the pattern. Wait a moment." message appears on the LCD. What does it mean?
- 6431.07.2017"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 6531.07.2017"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 6631.07.2017"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 6709.05.2017How do I thread the machine? (Threading the upper thread)
- 6816.02.2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 6929.07.2016Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 7029.07.2016Maintenance (Cleaning the bobbin case) [ Video ]
- 7129.07.2016How do I install the bobbin wound with thread?
- 7229.07.2016Maintenance (Cleaning the thread paths of the upper threads)
- 7329.07.2016Maintenance (Cleaning the bobbin case)
- 7429.07.2016"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 7529.07.2016"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 7629.07.2016"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 7729.07.2016"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 7829.07.2016"Not enough space. Delete some patterns or use a different USB media." message appears on the LCD. What does it mean?
- 7929.07.2016When thread got tangled
- 8029.07.2016Stabilizers (Backing)
- 8129.07.2016"Transmitting by USB" message appears on the LCD. What does it mean?
- 8229.07.2016"USB media error" message appears on the LCD. What does it mean?
- 8329.07.2016There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 8411.03.2016Maintenance (Oiling the machine) [ Video ]
- 8511.03.2016Maintenance (Cleaning around the needle plate) [ Video ]
- 8611.03.2016Maintenance (Clean the hook) [ Video ]
- 8719.10.2015Maintenance (Oiling the machine)
- 8816.10.2015Embroidery
- 8916.10.2015Hooping the Fabric
- 9010.08.2015Fabric/stabilizer compatibility chart
- 9103.10.2012How do I change the volume of operation sounds or alarm sounds?
- 9226.03.2012Maintenance (Cleaning around the needle plate)
- 9304.03.2009How do I create a space between characters?
- 9404.03.2009Fabric and Thread