FAQs & Troubleshooting
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229 Results
- 5111.04.2022Wireless setup is requesting a WPS PIN to complete the setup
- 5207.04.2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5301.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5401.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5524.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 5624.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5717.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5815.11.2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 5910.11.2021Open the Control Panel (For Windows)
- 6014.10.2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6112.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6222.03.2021Low Temperature
- 6319.03.2021I get a TS error when trying to print on a wireless network.
- 6419.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6502.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6617.02.2021Set up your Brother machine on a wireless network.
- 6729.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6824.12.2020Printing/ Scanning with a mobile device
- 6927.07.2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7016.07.2020Cannot print after a Windows 10 update (June 2020)
- 7106.07.2020Scan using XSane or GIMP (Linux)
- 7206.07.2020Important points for specifying the scan area (Linux)
- 7306.07.2020What driver package format is supported by my Linux distribution?
- 7402.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7513.05.2020Firewall port requirements of the Scan Key Tool (Linux)
- 7611.05.2020Enable the Brother machine's network interface.
- 7706.04.2020I installed scan-key-tool, but it does not work. (Linux)
- 7806.04.2020Delete a network scanner entry. (Linux)
- 7920.01.2020Ink Box Full / InkBox Full
- 8006.01.2020When I print images, the quality is not good (Linux)
- 8106.12.2019Where can I download Brother iPrint&Scan application for Mac?
- 8203.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 8303.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8427.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8530.10.2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 8630.10.2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 8730.10.2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8829.10.2019Large characters are printed incorrectly. (Linux)
- 8929.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 9023.10.2019To install the printer driver easily using a tool. (Linux)
- 9112.06.2019Uninstall printer drivers (Linux)
- 9203.04.2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 9307.03.2019What is Brother iPrint&Scan?
- 9404.02.2019(Video) Fill the ink tanks
- 9504.02.2019(Video) Connect the cords
- 9604.02.2019(Video) Load A4/Letter paper
- 9704.02.2019(Video) Unpack your Brother machine
- 9804.02.2019(Video) Set up your Brother machine
- 9929.01.2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 10029.01.2019Command List of brscan. (Linux)