FAQs & Troubleshooting
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143 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 52I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 53I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 54Configure and use the Scan Key Tool (Linux)
- 55Change the brscan5 scan settings using XSane (Linux)
- 56Delete a network scanner entry. (Linux)
- 57Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 58Update the Driver or Firmware for your Brother machine
- 59"Offline" appears on the Status Monitor. (Windows)
- 60I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 61Supported models of Universal Printer Driver for PCL
- 62The scanning speed is slow when scanning from my machine. (Windows)
- 63I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 64I cannot print full-page photos or images using Email Print.
- 65I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 66Can I send a print job to multiple machine email addresses using Email Print?
- 67My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 68The driver installation finished successfully but I cannot print. (Linux)
- 69Wireless setup is requesting a WPS PIN to complete the setup
- 70How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 71Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 72(Video) Document is Jammed under the Document Cover
- 73The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 74Control Printer Driver settings (only available for Windows)
- 75Media Type Mismatch or Media Mismatch
- 76Enable the Brother machine's network interface.
- 77Open the Status Monitor (Windows)
- 78Delete print jobs from the print queue.
- 79Important points you need to confirm before configuring your Brother machine for a wireless network.
- 80I cannot print from my computer via USB.
- 81Cannot Print ##
- 822-sided Disable or 2-sided Disabled
- 83No Toner
- 84What is the default password for my BRAdmin or Web Based Management?
- 85What is the recommended paper?
- 86I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 87Configure the Scan to Email Feature (Linux)
- 88When I print images, the quality is not good (Linux)
- 89Where can I download Brother iPrint&Scan application for Mac?
- 90The downloaded driver's name is different from my machine's name. (Linux)
- 91The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 92Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 93Large characters are printed incorrectly. (Linux)
- 94I installed scan-key-tool, but it does not work. (Linux)
- 95Command List of brscan. (Linux)
- 96I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 97Firewall port requirements of the Scan Key Tool (Linux)
- 98I get a TS error when trying to print on a wireless network.
- 99What is the Network Shared printing?
- 100Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows