FAQs & Troubleshooting
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236 Results
- 51Scan Unable xx
- 52Discover the MAC address of the Brother network card
- 53Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 54What is the BRAdmin Professional software used for?
- 55When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 56Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 57Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 58When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 59I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 60Image skewed
- 61I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 62I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 63I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 64Combine multiple scanned documents into a single file with PaperPort™
- 65The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 66Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 67Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 68Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 69I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 702-sided Disable or 2-sided Disabled
- 71Print both sides of paper or a booklet automatically
- 72Clean the paper pick-up roller
- 73What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 74Size mismatch
- 75Drum !
- 76White spots or black spots at 94 mm (3.7 in.) intervals
- 77Out of Memory
- 78Drum End Soon
- 79Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 80Can I use non-Brother or third party supplies with the Brother machine?
- 81What is the recommended paper?
- 82How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 83Scan a document in Windows 8 and Windows 10.
- 84When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 85My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 86Add your Brother machine with AirPrint (macOS)
- 87I cannot install Brother drivers on Debian 10 or later (Linux)
- 88What driver package format is supported by my Linux distribution?
- 89The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 90Check the remaining ink or toner level (Linux)
- 91I cannot save a file downloaded from the Brother support website (For Windows)
- 92(Video) Unpack your Brother machine
- 93(Video) Connect telephone line and power cords
- 94I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 95Print a web page from iPrint&Scan when using an Android™ mobile device.
- 96How to identify your Operating System (OS).
- 97Print the WLAN report
- 98Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 99Change the printer driver settings (Windows/macOS)
- 100The printer status is Offline or Paused.