FAQs & Troubleshooting
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125 Results
- 51The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 52Where can I download Brother iPrint&Scan application for Mac?
- 53My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 54The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 55Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 56Important points for specifying the scan area (Linux)
- 57How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 58To install the printer driver easily using a tool. (Linux)
- 59Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front)
- 60Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 61Update the Driver or Firmware for your Brother machine
- 62When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 63Check the firmware version.
- 64Open the Control Panel (For Windows)
- 65Discover the MAC address of the Brother network card
- 66Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 67I cannot print from my computer via USB.
- 68When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 69Where can I find my Brother machine's serial number?
- 70Reset the Network Settings to Factory Default
- 71Print the Network Configuration Report
- 72The scanning speed is slow when scanning from my machine. (Windows)
- 73I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 74I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 75I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 76Copy an ID card on A4 paper, and then cut the paper in half automatically.
- 77I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 78When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 79A security warning appears when accessing Web Based Management via HTTPS.
- 80Add your Brother machine with AirPrint (macOS)
- 81I cannot print full-page photos or images using Email Print.
- 82I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 83I cannot install Brother drivers on Debian 10 or later (Linux)
- 84I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 85Configure and use the Scan Key Tool (Linux)
- 86What driver package format is supported by my Linux distribution?
- 87Change the brscan5 scan settings using XSane (Linux)
- 88When I print images, the quality is not good (Linux)
- 89The downloaded driver's name is different from my machine's name. (Linux)
- 90Large characters are printed incorrectly. (Linux)
- 91The driver installation finished successfully but I cannot print. (Linux)
- 92Wireless setup is requesting a WPS PIN to complete the setup
- 93I installed scan-key-tool, but it does not work. (Linux)
- 94When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 95Command List of brscan. (Linux)
- 96Delete a network scanner entry. (Linux)
- 97I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 98Firewall port requirements of the Scan Key Tool (Linux)
- 99How Brother inkjet printers measure remaining page yields
- 100I get a TS error when trying to print on a wireless network.