FAQs & Troubleshooting
Latest |
102 Results
- 5110.09.2015Load Documents
- 5210.09.2015The Brother software cannot be installed.
- 5310.09.2015Cannot save the settings in Remote Setup or Web Based Management.
- 5410.09.2015A plastic card error occurs.
- 5509.09.2015Cannot find the Nuance serial number to install Nuance PDF Converter Professional 8.
- 5609.09.2015Start key does not work.
- 5709.09.2015A page that is not a blank page is skipped.
- 5809.09.2015Plastic Card Jam
- 5909.09.2015My Brother machine doesn't feed a card for scanning.
- 6009.09.2015Cannot install software. (Windows users only)
- 6109.09.2015Cannot start Remote Setup.
- 6209.09.2015The document was not fed.
- 6309.09.2015The machine pauses for about 3 seconds between each page when scanning.
- 6409.09.2015All Blank Page Skipped
- 6509.09.2015USB Access Error
- 6609.09.2015USB Write-protected
- 6709.09.2015The machine is in Sleep Mode (power save mode).
- 6809.09.2015The machine is in Offline Mode.
- 6909.09.2015TWAIN errors appear when starting to scan. (Macintosh)
- 7009.09.2015TWAIN or WIA errors appear when starting to scan. (Windows)
- 7109.09.2015USB Flash Drive is Full (Scan to USB)
- 7209.09.2015Sending Error (Scan to FTP)
- 7309.09.2015Server Time Out (Scan to FTP)
- 7409.09.2015Rename the File (Scan to USB)
- 7509.09.2015USB Hub Not Supported (Scan to USB) or Other Error
- 7609.09.2015Bleed through is seen in the scanned image.
- 7709.09.2015The scanned image is skewed.
- 7809.09.2015OCR does not work.
- 7909.09.2015Colors in the scanned image are dark.
- 8009.09.2015The scan quality is poor.
- 8109.09.2015The scan speed is too slow.
- 8209.09.2015My scanned image is missing.
- 8309.09.2015Paper suitable for scanning
- 8409.09.2015Multifeed
- 8509.09.2015Clean the Separation Pad
- 8609.09.2015Vertical lines are seen in the scanned image.
- 8709.09.2015I cannot start ControlCenter.
- 8809.09.2015Authenticate Error (Scan to FTP)
- 8909.09.2015Replace Parts
- 9009.09.2015Clean the Pick-up Roller
- 9109.09.2015Unusable Device (Other Error)
- 9209.09.2015Cover is Open
- 9309.09.2015Document Jam
- 9409.09.2015Out of Memory
- 9509.09.2015Clean the scanner
- 9609.09.2015What do the LED indications mean?
- 9709.09.2015Service Call
- 9809.09.2015Reset the network settings to the factory default.
- 9908.05.2015Changing scan settings in ControlCenter.
- 10027.11.2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)