FAQs & Troubleshooting
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125 Results
- 5124.11.2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 5218.11.2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 5309.11.2020I want to clear all saved label files.
- 5430.10.2020How do I print the inserted image maintaining its original size?
- 5530.10.2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 5613.10.2020How to use the Sequential Numbering function
- 5713.10.2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 5807.10.2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 5907.10.2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 6015.09.2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 6110.09.2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 6210.09.2020How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 6304.09.2020The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 6404.09.2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6526.08.2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 6625.08.2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 6714.07.2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 6810.07.2020How do I reset the machine to the default settings?
- 6909.07.2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 7012.06.2020The tape got jammed or stuck in the printer.
- 7104.06.2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 7203.06.2020When I try to use the database function, an application error occurs.
- 7328.05.2020The printed label contains blank horizontal lines.
- 7419.05.2020I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 7519.05.2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 7619.05.2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 7719.05.2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 7818.05.2020My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 7913.05.2020How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 8013.05.2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 8111.05.2020Why does my machine display "Line Limit!" when I press the Enter key?
- 8208.05.2020How do I type accented characters?
- 8327.04.2020How do I clear the current format settings and/or the text on the display?
- 8427.04.2020How do I print vertically?
- 8524.04.2020How do I change the style to italics?
- 8623.04.2020I cannot read the display clearly (the screen is too light or dark).
- 8723.04.2020My label is not cut automatically after printed.
- 8807.04.2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 8907.04.2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.1 for Mac)
- 9006.04.2020P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 9131.03.2020The fabric tape became detached after washing.
- 9227.03.2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 9305.03.2020I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 9423.12.2019How do I make a label with a barcode?
- 9511.12.2019Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 9620.03.2019I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 9712.03.2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 9818.01.2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 9917.01.2019The driver downloaded from the website cannot be installed.
- 10014.12.2018I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)