FAQs & Troubleshooting
Latest |
344 Results
- 5119.12.2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5213.12.2022How to identify your Operating System (OS).
- 5324.11.2022Log on as a restricted user when the Secure Function Lock feature is turned ON.
- 5424.11.2022Import a Certificate and Private Key
- 5515.11.2022Export the Certificate and Private Key
- 5625.10.2022Print Documents Securely Using SSL/TLS
- 5724.10.2022Install a Certificate on Your Brother Machine
- 5820.10.2022How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 5917.10.2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 6017.10.2022Register the IC card for user authentication in Secure Function Lock
- 6103.10.2022Send Scanned Data directly to your email address when the network security feature is enabled. (Active Directory® Authentication / LDAP Authentication / Secure Function Lock)
- 6203.10.2022Restrict the functions available on your Brother machine and the number of prints.
- 6327.09.2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6426.09.2022Configure Email Sending or Receiving Using Web Based Management
- 6513.09.2022Secure Print (Windows®)
- 6606.09.2022Configure and use PC-FAX (CUPS) (Linux)
- 6706.09.2022Print on Both Sides of the Paper (Macintosh)
- 6801.09.2022How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 6930.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 7022.08.2022Configure the Scan to Email Feature (Linux)
- 7116.08.2022Create or Delete Your Print Profile (Windows®)
- 7210.08.2022Print as a Booklet (Windows®)
- 7309.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 7403.08.2022Print as a Poster (Windows®)
- 7528.07.2022Update the Driver or Firmware for your Brother machine
- 7626.07.2022Configure and use the Scan Key Tool (Linux)
- 7719.07.2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 7813.07.2022Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 7930.06.2022Print the Network Configuration Report
- 8030.06.2022Check the Node Name of the Brother machine
- 8123.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 8220.06.2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 8309.06.2022Access Web Based Management
- 8409.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8502.05.2022Print on Both Sides of the Paper (Windows®)
- 8625.04.2022Where can I find my Brother machine's serial number?
- 8720.04.2022Uninstall the Brother Software and Drivers (Windows)
- 8814.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8911.04.2022Wireless setup is requesting a WPS PIN to complete the setup
- 9011.04.2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 9107.04.2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 9201.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 9301.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 9424.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 9524.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 9617.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 9710.03.2022Drum !
- 9815.12.2021I cannot connect my machine to a Windows 11 computer via USB.
- 9915.11.2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 10015.11.2021Set up your Brother machine on a wireless network.