FAQs & Troubleshooting
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371 Results
- 51Unable to Print 5X
- 52Ink Absorber Full
- 53Print using only the black ink cartridge when the Color cartridges have run out.
- 54I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 55How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 56Is my Brother machine compatible with Windows Vista?
- 57I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 58Can third party ink be used to refill the ink cartridges?
- 59In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 60Paper Jam (With Video Instructions)
- 61My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 62What driver package format is supported by my Linux distribution?
- 63Can I reduce printing noise of my Brother machine?
- 64A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 65Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 66Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 67Install Starter Ink
- 68I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
- 69Scan a text document and convert it into a text file (For Windows)
- 70Scan a document and send it as a fax from the computer using the ControlCenter2 (Mac OS X 10.4 - 10.6)
- 71The printer status is Offline or Paused.
- 72When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 73Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 74I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 75I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 76I cannot install the driver when using the Driver Install Tool. (Linux)
- 77I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 78Scan using XSane or GIMP (Linux)
- 79The downloaded driver's name is different from my machine's name. (Linux)
- 80When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 81When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 82Command List of brscan. (Linux)
- 83Print command (cupswrapper) (Linux)
- 84I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 85Uninstall printer drivers (Linux)
- 86I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 87I cannot print using my Brother machine on a wireless network (Mac)
- 88Install BookScan & Whiteboard Suite onto Windows 10.
- 89I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
- 90Printout is misaligned when using glossy papers or postcards.
- 91Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 92"Offline" appears on the Status Monitor.
- 93Download a file from the "Downloads" section and save it to Windows 8 computer.
- 94Paper tray not detected
- 95Cannot Detect Ink Volume
- 96Configure and use the Scan to Network feature (For Windows)
- 97Configure and use the Scan to FTP feature
- 98I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 99Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 100Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?