FAQs & Troubleshooting
Latest |
343 Results
- 5126.07.2022The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 5226.07.2022Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 5326.07.2022Configure and use the Scan Key Tool (Linux)
- 5420.07.2022Uninstall the drivers. (Mac OS X 10.5)
- 5530.06.2022I can print but cannot scan via network. (For Mac)
- 5623.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5720.06.2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 5818.05.2022Locate files scanned with ControlCenter3 (For Windows)
- 5909.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6020.04.2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6113.04.2022Uninstall the Brother Software and Drivers (Windows)
- 6211.04.2022Wireless setup is requesting a WPS PIN to complete the setup
- 6307.04.2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6401.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6501.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 6601.04.2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 6724.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 6824.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6917.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7006.01.2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 7110.11.2021Open the Control Panel (For Windows)
- 7212.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7319.03.2021I get a TS error when trying to print on a wireless network.
- 7402.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7518.02.2021Set up your Brother machine on a wireless network.
- 7619.01.2021ControlCenter3 displays a blank screen at startup (Windows)
- 7729.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 7822.10.2020Install PaperPort™ 12SE / 14SE onto Windows 10.
- 7915.10.2020Install Presto!® PageManager® onto Windows 10.
- 8015.10.2020Install FaceFilter Studio onto Windows 10.
- 8127.07.2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8216.07.2020Cannot print after a Windows 10 update (June 2020)
- 8306.07.2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 8406.07.2020Scan using XSane or GIMP (Linux)
- 8506.07.2020Important points for specifying the scan area (Linux)
- 8606.07.2020What driver package format is supported by my Linux distribution?
- 8713.05.2020Configure scan settings without administrator privileges (Linux)
- 8813.05.2020Firewall port requirements of the Scan Key Tool (Linux)
- 8913.05.2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 9011.05.2020Enable the Brother machine's network interface.
- 9116.04.2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 9206.04.2020I installed scan-key-tool, but it does not work. (Linux)
- 9306.04.2020Delete a network scanner entry. (Linux)
- 9406.04.2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 9506.01.2020When I print images, the quality is not good (Linux)
- 9603.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 9703.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 9827.11.2019Print command (LPR) (Linux)
- 9927.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 10014.11.2019I cannot send a fax using PC-FAX (Windows 10)