FAQs & Troubleshooting
Latest |
219 Results
- 5106.04.2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 5203.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 5303.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 5427.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 5514.11.2019I cannot send a fax using PC-FAX (Windows 10)
- 5629.10.2019Pre-Required Procedures (Linux)
- 5729.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 5829.10.2019Large characters are printed incorrectly. (Linux)
- 5929.10.2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 6029.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 6123.10.2019To install the printer driver easily using a tool. (Linux)
- 6212.06.2019Uninstall printer drivers (Linux)
- 6329.01.2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 6429.01.2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 6529.01.2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 6629.01.2019Command List of brscan. (Linux)
- 6729.01.2019Uninstall the scanner driver. (Linux)
- 6829.01.2019Uninstall Scan-key-tool. (Linux)
- 6929.01.2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 7028.01.2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 7124.01.2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 7224.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7324.01.2019All print jobs are aborted and nothing is printed. (Linux)
- 7424.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7524.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7624.01.2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 7714.11.2018I am sharing my Brother machine. I can print but cannot scan.
- 7817.10.2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7916.08.2018I can print but cannot scan via network. (For Macintosh)
- 8010.08.2018I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 8130.07.2018I cannot print from my computer via network. (For Windows)
- 8227.07.2018I can print but cannot scan via network. (For Windows)
- 8327.07.2018The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 8405.07.2018Windows 7 Support Information
- 8527.10.2017I cannot print from my computer via network. (For Macintosh)
- 8627.10.2017The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 8707.04.2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8801.04.2016I'm using Macintosh. What is the PreScan option used for?
- 8925.03.2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9025.03.2016What is the difference between the toner cartridge and the drum unit?
- 9125.03.2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 9225.03.2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 9325.03.2016What is the Network Shared printing?
- 9425.03.2016Can I print from or scan to Android™ Smartphone?
- 9525.03.2016Can I print from and scan to iPhone, iPod touch and iPad?
- 9624.03.2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9724.03.2016Is my Brother machine compatible with third party print servers?
- 9824.03.2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 9924.03.2016I cannot scan via USB. (Mac OS X)
- 10024.03.2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.