FAQs & Troubleshooting
Latest |
183 Results
- 5112.04.2023Where can I find my Brother printer's serial number?
- 5201.03.2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 5301.03.2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 5420.10.2022Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 5520.10.2022How to use the "Auto Format" function.
- 5613.10.2022Where can I download the latest P-touch Editor for Mac?
- 5718.05.2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 5802.05.2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5926.04.2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 6018.04.2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6131.03.2022How to delete the registry information and files related to the printer driver
- 6228.03.2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6328.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6409.12.2021The paper settings specified from the server computer are not reflected on the client computer.
- 6509.12.2021How do I transfer label templates with P-touch Transfer Express?
- 6626.10.2021P-touch Editor crashes when I open it on my Mac.
- 6708.10.2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6803.08.2021Small characters or thin lines are printed faintly.
- 6927.07.2021How do I transfer templates or other data from the computer to the printer?
- 7014.01.2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 7113.01.2021Can I directly operate my printer from a self-developed application software and print a label?
- 7223.12.2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 7330.11.2020I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 7427.11.2020How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 7527.11.2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 7625.11.2020Share your printer in Windows 7 in a network-shared environment.
- 7724.11.2020How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 7824.11.2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 7918.11.2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 8013.11.2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 8110.11.2020How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 8209.11.2020How to change the "Auto tape cut" option (for Mac)
- 8302.11.2020A different IP address is assigned every time the product is booted.
- 8430.10.2020How do I print the inserted image maintaining its original size?
- 8515.10.2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 8615.10.2020How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 8713.10.2020How can I change the unit of measurement (mm or inches)? (P-touch Editor 3.2 for Mac)
- 8807.10.2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 8907.10.2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 9007.10.2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 9106.10.2020What are the cleaning sheets for? When do I use them?
- 9210.09.2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 9310.09.2020How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 9404.09.2020The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 9504.09.2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9628.08.2020How to make labels using Small Address Label (P-touch Editor 3.2 for Mac)
- 9726.08.2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 9825.08.2020How do I create name badges by joining "First Name" and "Last Name" fields together?
- 9914.07.2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 10009.07.2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)