FAQs & Troubleshooting
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165 Results
- 51Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
- 52Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 53The documents I print from my computer have a curl to them when they feed out of the Brother machine. What can I do?
- 54My Brother machine misfeeds paper.
- 55How can I change the printer settings?
- 56Uninstall the drivers. (Mac OS X 10.5)
- 57White lines appears down the page.
- 58Replace the drum unit.
- 59What can happen if the wrong paper is used in your machine.
- 60When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 61Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 62To install the printer driver easily using a tool. (Linux)
- 63Uninstall printer drivers (Linux)
- 64"Offline" appears on the Status Monitor.
- 65Windows 7 Support Information
- 66In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 67Reprint the last print job. (For Windows users only)
- 68Print a Printer Settings page.
- 69When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 70How do I print a Test page?
- 71I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003 IPP. What should I do?
- 72Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 73I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 74What is APIPA?
- 75Print the Network Configuration List.
- 76I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 77I cannot install the driver when using the Driver Install Tool. (Linux)
- 78I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 79My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 80I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 81Print command (cupswrapper) (Linux)
- 82I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 83I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 84I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 85I want to print using CUPS while keeping SELinux enabled. (Linux)
- 86Download a file from the "Downloads" section and save it to Windows 8 computer.
- 87Open the Control Panel (For Windows)
- 88Install the built-in drivers (For Windows 8 and Windows 10)
- 89The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 90What is the Network Shared printing?
- 91Supported models of Universal Printer Driver for PCL
- 92Discover the MAC address of the Brother network card
- 93I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 94I cannot print from my computer via network. (For Macintosh)
- 95Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 96"Clean Corona Wire" message continues to appear on the PC screen, even though I have cleaned the corona wire of the drum unit.
- 97How can I print the pages in reverse page order in Windows?
- 98When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 99When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 100The printer prints unexpectedly or it prints garbage.