FAQs & Troubleshooting
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- 51I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 52I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 53I cannot install the driver when using the Driver Install Tool. (Linux)
- 54Cannot print after a Windows 10 update (June 2020)
- 55The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 56Large characters are printed incorrectly. (Linux)
- 57I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 58Delete print jobs from the print queue.
- 59What is the difference between the toner cartridge and the drum unit?
- 60What is the Network Shared printing?
- 61Can I print from and scan to iPhone, iPod touch and iPad?
- 62I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 63I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 64Windows 7 Support Information
- 65How to use the Network Printer Driver Wizard Software
- 66FACE UP OPEN
- 67MANUAL FEED
- 68I printed documents using the "Booklet printing" option. However, the margins and layout of the document does not look as it should. What can I do?
- 69JAM DUPLEX
- 70The paper does not feed from MultiPurpose Tray(MP Tray).
- 71What is the protocol specification of the NC-4100h Type 2 print server?
- 72How to Wake-up the printer.
- 73When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 74The printer prints unexpectedly or it prints garbage.
- 75JAM REAR
- 76The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 77Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 78The printer cannot print full pages of a document. An error message PRINT OVERRUN appears.
- 79Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 80What is a "Generic PCL Driver"?
- 81What kind of paper can I use?
- 82JAM INSIDE
- 83I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 84I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 85What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 86How do I factory reset the print server?
- 87What is the printable area per page?
- 88What is the best printer driver to use-the PCL or BR-Script driver?
- 89How do I install additional memory? (DIMM)
- 90My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 91My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 92Print command (LPR) (Linux)
- 93I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 94I am unable to print from a client PC to a printer on a print server. (Linux)
- 95I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 96I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 97To install the printer driver easily using a tool. (Linux)
- 98Pre-Required Procedures (Linux)
- 99Install the built-in drivers (For Windows 8 and Windows 10)
- 100The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.