FAQs & Troubleshooting
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261 Results
- 5101.04.2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5224.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 5324.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5417.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5510.11.2021Open the Control Panel (For Windows)
- 5612.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 5718.05.2021Scan a document using Brother iPrint&Scan. (macOS only)
- 5822.03.2021Low Temperature
- 5919.03.2021I get a TS error when trying to print on a wireless network.
- 6019.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6102.03.2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6217.02.2021Set up your Brother machine on a wireless network.
- 6329.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6415.10.2020Install Presto!® PageManager® onto Windows 10.
- 6515.10.2020Install FaceFilter Studio onto Windows 10.
- 6627.07.2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6716.07.2020Cannot print after a Windows 10 update (June 2020)
- 6806.07.2020Scan using XSane or GIMP (Linux)
- 6906.07.2020Important points for specifying the scan area (Linux)
- 7006.07.2020What driver package format is supported by my Linux distribution?
- 7102.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 7213.05.2020Firewall port requirements of the Scan Key Tool (Linux)
- 7311.05.2020Enable the Brother machine's network interface.
- 7406.04.2020I installed scan-key-tool, but it does not work. (Linux)
- 7506.04.2020Delete a network scanner entry. (Linux)
- 7620.01.2020Ink Absorber Full
- 7706.01.2020When I print images, the quality is not good (Linux)
- 7806.12.2019Where can I download Brother iPrint&Scan application for Mac?
- 7903.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 8003.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8127.11.2019Print command (LPR) (Linux)
- 8227.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8330.10.2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 8430.10.2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 8530.10.2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8629.10.2019Large characters are printed incorrectly. (Linux)
- 8729.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 8823.10.2019To install the printer driver easily using a tool. (Linux)
- 8912.06.2019Uninstall printer drivers (Linux)
- 9003.04.2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 9122.03.2019Protect your Brother machine against unauthorised access over the network
- 9207.03.2019What is Brother iPrint&Scan?
- 9330.01.2019Print command (cupswrapper) (Linux)
- 9429.01.2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 9529.01.2019Command List of brscan. (Linux)
- 9629.01.2019Uninstall the scanner driver. (Linux)
- 9729.01.2019Uninstall Scan-key-tool. (Linux)
- 9824.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 9924.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 10024.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)