FAQs & Troubleshooting
Latest |
158 Results
- 5130.08.2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5222.08.2022Configure the Scan to Email Feature (Linux)
- 5309.08.2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5428.07.2022Update the Driver or Firmware for your Brother machine
- 5526.07.2022Configure and use the Scan Key Tool (Linux)
- 5623.06.2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 5725.04.2022Where can I find my Brother machine's serial number?
- 5820.04.2022Uninstall the Brother Software and Drivers (Windows)
- 5914.04.2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6011.04.2022Wireless setup is requesting a WPS PIN to complete the setup
- 6111.04.2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 6207.04.2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6301.04.2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6424.03.2022I cannot find some option in the Printing preferences. (For Windows)
- 6524.03.2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6617.03.2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6715.12.2021I cannot connect my machine to a Windows 11 computer via USB.
- 6829.11.2021A security warning appears when accessing Web Based Management via HTTPS.
- 6929.11.2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 7029.11.2021Cover is Open
- 7110.11.2021Open the Control Panel (For Windows)
- 7212.10.2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7307.10.2021Set up your Brother machine on a wireless network (Windows/macOS)
- 7407.10.2021Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 7502.09.2021(Video) Set up your Brother machine
- 7631.08.2021Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front)
- 7731.08.2021Check the Print Alignment from Your Brother Machine
- 7831.08.2021Check the Print Quality
- 7931.08.2021Clean the Base Pad
- 8031.08.2021Paper is Jammed in the Front of the Machine (Jam Front)
- 8131.08.2021Clean the Paper Pick-up Rollers
- 8231.08.2021Paper is Jammed in the Back of the Machine (Jam Rear)
- 8331.08.2021Clean the Scanner
- 8431.08.2021Print the Network Configuration Report
- 8531.08.2021Print the WLAN Report
- 8631.08.2021Reset the Network Settings to Factory Default
- 8704.08.2021I get a TS error when trying to print on a wireless network.
- 8829.07.2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 8929.07.2021What is the recommended paper?
- 9029.07.2021My machine does regular cleaning cycles in the night. How can I correct this?
- 9119.07.2021No Paper / No Paper Fed
- 9219.07.2021Printer Jam or Paper Jam
- 9323.04.2021No Ink Cartridge
- 9419.04.2021Paper Size Mismatch or Paper Size Mismatch [Tray 1] or Paper Size Mismatch [Tray 2]
- 9506.04.2021When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 9622.03.2021Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 9722.03.2021What is Brother Web Connect (Web icon)?
- 9822.03.2021Low Temperature
- 9919.03.2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10016.02.2021I cannot print full-page photos or images using Email Print.