FAQs & Troubleshooting
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158 Results
- 51(Video) How to Email Print
- 52What driver package format is supported by my Linux distribution?
- 53Where can I download Brother iPrint&Scan application for Mac?
- 54I installed scan-key-tool, but it does not work. (Linux)
- 55I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 56Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 57The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 58What is the Network Shared printing?
- 59The printer status is Offline or Paused.
- 60When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 61Printer Jam or Paper Jam
- 62Replace Ink
- 63I cannot install the driver when using the Driver Install Tool. (Linux)
- 64I cannot print full-page photos or images using Email Print.
- 65I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 66Check the remaining ink or toner level (Linux)
- 67My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 68The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 69Paper is Jammed in the Front of the Machine (Jam Front)
- 70Enable the Brother machine's network interface.
- 71Check the firmware version.
- 72My Brother machine could not be found over the network when I installed drivers on my computer.
- 73Protect your Brother machine against unauthorised access over the network
- 74Setting up the Web icon (Brother Web Connect) function.
- 75A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 76Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 77Discover the MAC address of the Brother network card
- 78Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 79Change the printer driver settings (Windows)
- 80Cannot Print XX or Print Unable XX
- 81I am sharing my Brother machine. I can print but cannot scan.
- 82Cannot Detect
- 83Clean the Paper Pick-up Rollers
- 84When I print photos, the color quality is not good.
- 85Paper Size Mismatch or Paper Size Mismatch [Tray 1] or Paper Size Mismatch [Tray 2]
- 86Print using only the black ink cartridge when the Color cartridges have run out.
- 87Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 88Can third party ink be used to refill the ink cartridges?
- 89Glossy Paper does not feed correctly.
- 90I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 91I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 92I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 93When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 94Scan using XSane or GIMP (Linux)
- 95The downloaded driver's name is different from my machine's name. (Linux)
- 96Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 97How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 98I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 99Uninstall printer drivers (Linux)
- 100How Brother inkjet printers measure remaining page yields