FAQs & Troubleshooting
Latest |
198 Results
- 5129.12.2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 5222.10.2020Install PaperPort™ 12SE / 14SE onto Windows 10.
- 5315.10.2020Install Presto!® PageManager® onto Windows 10.
- 5415.10.2020Install FaceFilter Studio onto Windows 10.
- 5527.07.2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 5616.07.2020Cannot print after a Windows 10 update (June 2020)
- 5706.07.2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 5806.07.2020Scan using XSane or GIMP (Linux)
- 5906.07.2020Important points for specifying the scan area (Linux)
- 6006.07.2020What driver package format is supported by my Linux distribution?
- 6102.06.2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 6213.05.2020Configure scan settings without administrator privileges (Linux)
- 6313.05.2020Firewall port requirements of the Scan Key Tool (Linux)
- 6413.05.2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 6516.04.2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 6606.04.2020I installed scan-key-tool, but it does not work. (Linux)
- 6706.04.2020Delete a network scanner entry. (Linux)
- 6806.04.2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 6906.01.2020When I print images, the quality is not good (Linux)
- 7003.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 7103.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 7227.11.2019Print command (LPR) (Linux)
- 7327.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 7429.10.2019Large characters are printed incorrectly. (Linux)
- 7529.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 7623.10.2019To install the printer driver easily using a tool. (Linux)
- 7712.06.2019Uninstall printer drivers (Linux)
- 7830.01.2019Print command (cupswrapper) (Linux)
- 7929.01.2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 8029.01.2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 8129.01.2019Command List of brscan. (Linux)
- 8229.01.2019Uninstall the scanner driver. (Linux)
- 8329.01.2019Uninstall Scan-key-tool. (Linux)
- 8424.01.2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 8524.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 8624.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8724.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8824.01.2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8921.01.2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9020.12.2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 9127.11.2018When I make a copy the image or text is cut off.
- 9222.11.2018Wrong Paper Size
- 9317.10.2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9416.08.2018Locate files scanned with ControlCenter2 (For Macintosh)
- 9505.07.2018Windows 7 Support Information
- 9607.04.2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9716.11.2016My machine does regular cleaning cycles in the night. How can I correct this?
- 9825.03.2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9925.03.2016Windows 10 Support Information
- 10025.03.2016Download a file from the "Downloads" section and save it to Windows 8 computer.