FAQs & Troubleshooting
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204 Results
- 5106.07.2020What driver package format is supported by my Linux distribution?
- 5213.05.2020Configure scan settings without administrator privileges (Linux)
- 5313.05.2020Firewall port requirements of the Scan Key Tool (Linux)
- 5413.05.2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 5516.04.2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 5606.04.2020I installed scan-key-tool, but it does not work. (Linux)
- 5706.04.2020Delete a network scanner entry. (Linux)
- 5806.04.2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 5906.01.2020When I print images, the quality is not good (Linux)
- 6003.12.2019The downloaded driver's name is different from my machine's name. (Linux)
- 6103.12.2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 6227.11.2019Print command (LPR) (Linux)
- 6327.11.2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6429.10.2019Pre-Required Procedures (Linux)
- 6529.10.2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 6629.10.2019Large characters are printed incorrectly. (Linux)
- 6729.10.2019The driver installation finished successfully but I cannot print. (Linux)
- 6823.10.2019To install the printer driver easily using a tool. (Linux)
- 6914.06.2019Windows 10 Support Information
- 7012.06.2019Uninstall printer drivers (Linux)
- 7130.01.2019Print command (cupswrapper) (Linux)
- 7229.01.2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 7329.01.2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 7429.01.2019Command List of brscan. (Linux)
- 7529.01.2019Uninstall the scanner driver. (Linux)
- 7629.01.2019Uninstall Scan-key-tool. (Linux)
- 7724.01.2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 7824.01.2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7924.01.2019All print jobs are aborted and nothing is printed. (Linux)
- 8024.01.2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 8124.01.2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 8224.01.2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 8321.01.2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 8420.12.2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 8517.10.2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8616.08.2018Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 8716.08.2018Locate files scanned with ControlCenter2 (For Macintosh)
- 8805.07.2018Windows 7 Support Information
- 8925.03.2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 9025.03.2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 9125.03.2016Can I print from or scan to Android™ Smartphone?
- 9225.03.2016Can I print from and scan to iPhone, iPod touch and iPad?
- 9324.03.2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 9424.03.2016Is my Brother machine compatible with third party print servers?
- 9524.03.2016I cannot scan via USB. (Mac OS X)
- 9624.03.2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 9724.03.2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 9824.03.2016Scan a document in Mac OS X 10.7.
- 9923.03.2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 10015.05.2015Set the date and time