DCP-7010
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FAQs & Troubleshooting |
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- 131.10.2022Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
- 220.09.2022I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 314.11.2018I am sharing my Brother machine. I can print but cannot scan.
- 416.08.2018I can print but cannot scan via network. (For Macintosh)
- 510.08.2018I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 627.07.2018I can print but cannot scan via network. (For Windows)
- 727.07.2018The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 824.03.2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 924.03.2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 1024.03.2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 1124.03.2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 1229.01.2014Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
- 1311.01.2013I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 1408.11.2011I'm using Mac OS X 10.5. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 1515.06.2011I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 1623.03.2009I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 1726.10.2007I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 1823.05.2006I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 1910.05.2006When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 2028.02.2006The link icon for Outlook Express is not displayed in PaperPort®. What should I do?