HL-5170DN
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FAQs & Troubleshooting |
13 Results
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- 127.03.2023The printer status is Offline or Paused.
- 222.08.2022I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 309.05.2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 416.07.2020Cannot print after a Windows 10 update (June 2020)
- 530.07.2018I cannot print from my computer via network. (For Windows)
- 627.10.2017I cannot print from my computer via network. (For Macintosh)
- 725.11.2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 819.11.2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 917.01.2014I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 1023.10.2013I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 1104.11.2011I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 1212.06.2007I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 1307.02.2007I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?