PT-9700PC
FAQs & Troubleshooting |
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- 118.10.2023Printing is not possible. (USB connection)
- 212.06.2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 302.05.2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 418.04.2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 528.03.2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 615.03.2022I can no longer print from my computer, even though I was able to print previously.
- 718.11.2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 813.11.2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 915.09.2020The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 1004.11.2005The message "Appropriate cassette not installed." is displayed. What should I do?