QL-500
FAQs & Troubleshooting |
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- 102.12.2020The message "Error message received, Total number of pages exceeds 500." is displayed. What should I do?
- 230.11.2020I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 330.10.2020When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 407.10.2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 504.09.2020The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 603.06.2020When I try to use the database function, an application error occurs.
- 728.04.2020The message "Paper cannot be fed. (There may be no more paper.)" is displayed on the print monitor screen.
- 812.03.2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 918.01.2019"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 1023.07.2018The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 1106.01.2015Error messages do not appear when using the USB connection of my printer.
- 1209.08.2013I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?