FAQs & Troubleshooting
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132 Results
- 1How do I connect RJ printer to my computer?
- 2How do I transfer label or slip templates?
- 3Wi-Fi indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi.
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 6What Android™ mobile application can I use?
- 7P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9I have an occasional problem printing.
- 10When printing from an application, the application's "Collate" setting does not work correctly.
- 11A communication error occurs when printing via serial cable (RS-232C).
- 12How to connect to an AC power outlet (Optional)
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14How to charge the rechargeable Li-ion Battery.
- 15The print quality is poor, and the image is too light or dark.
- 16How do I reset network setting?
- 17How do I install/change the RD roll?
- 18Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 19I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 20How do I disable broadcasting the printer to AirPrint-compatible devices?
- 21(Video) When I print many continuous labels, part of the label data is printed twice.
- 22When I print many continuous labels, part of the label data is printed twice.
- 23How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 24(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 25When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 26Where can I find my Brother printer's serial number?
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28What iOS mobile application can I use?
- 29The paper settings specified from the server computer are not reflected on the client computer.
- 30How to connect to a DC power outlet (Optional)
- 31How to install the rechargeable Li-ion Battery (Optional)
- 32How can I install the printer driver only? (for Windows)
- 33Printing is not possible. (USB connection)
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 36The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 37How do I install the software using a USB cable? (for Windows)
- 38How to identify your Operating System (OS) for Windows or Mac
- 39How do I create an Address Label using P-touch Editor 5.0 for Windows.
- 40I cannot communicate with the printer during installation. (Communication error message is displayed.)
- 41I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 42How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 43I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 44The power light is frequently blinking in orange indicating “Now Cooling”, or a data transmission error appears on my computer when printing continuously. What should I do?
- 45The printed result does not appear as expected.
- 46How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 47How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 48Which interface cable can I use?
- 49How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 50How do I create a label using a template? (P-touch Editor 5.x for Windows)