FAQs & Troubleshooting
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120 Results
- 1How do I connect RJ printer to my computer?
- 2The Bluetooth installation asks me for a PIN (or Pass Key). Where can I find this information?
- 3A communication error occurs when printing via serial cable (RS-232C).
- 4How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 5How do I transfer label templates with P-touch Transfer Express?
- 6P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 10How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 11How do I clean my machine?
- 12How do I install/change the RD roll?
- 13How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 14Where can I find my Brother printer's serial number?
- 15How to open the Devices and Printers window
- 16What Android™ mobile application can I use?
- 17Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 18How to identify the printer's firmware version
- 19How do I uninstall the printer driver?
- 20How to delete the registry information and files related to the printer driver
- 21Which interface cable can I use?
- 22How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 23The driver downloaded from the website cannot be installed.
- 24I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 25Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 26My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 27P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 28I'm using a USB 3.0 connection. Although I can print, either the Check Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 29The printer automatically turns off when not used for a while.
- 30I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 31How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 32How to identify your Operating System (OS) for Windows or Mac
- 33I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 34I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired.
- 35How to charge the rechargeable Li-ion Battery.
- 36How to install the rechargeable Li-ion Battery (Optional)
- 37How to connect to an AC power outlet (Optional)
- 38How can I install the printer driver only? (for Windows)
- 39My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 40Printing is not possible. (USB connection)
- 41How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 42"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 43The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 44What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 45When I print many continuous labels, part of the label data is printed twice.
- 46What do the indicator lights mean?
- 47The print quality is poor, and the image is too light or dark.
- 48How do I print vertical text? (P-touch Editor 5.x for Windows)
- 49How do I install the software using a USB cable? (for Windows)
- 50(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)