FAQs & Troubleshooting
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173 Results
- 1How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6This printer is not detected when establishing a Bluetooth® connection.
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 10Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 11The LED indicator or the LCD is not lit.
- 12What iOS mobile application can I use?
- 13Print free-length labels with the set length (Linux®)
- 14How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 15How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 16I can no longer print from my PC via Bluetooth, even though I could print previously.
- 17How do I transfer label or slip templates?
- 18Will my printer automatically turn itself off?
- 19Where can I find my Brother printer's serial number?
- 20I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 21The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 22How do I transfer label templates with P-touch Transfer Express?
- 23How to install the rechargeable Li-ion Battery
- 24How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 25How do I reset Wi-Fi® setting?
- 26How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 27How to identify your Operating System (OS) for Windows or Mac
- 28How do I insert/change the paper or label roll?
- 29(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 30I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired.
- 31What Android™ mobile application can I use?
- 32The machine cannot print over the network / the machine is not found on the network even after successful installation.
- 33I cannot connect my machine to the wireless network.
- 34Printing is not possible. (USB connection)
- 35I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux)
- 36Adding a custom media size for continuous roll (Linux®)
- 37P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 38How to use the Paper Size Setup (for Windows)
- 39When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 40P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 41Using the Device Settings (for Windows)
- 42How to charge the rechargeable Li-ion Battery.
- 43How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 44How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 45When I connect the printer to my computer via Bluetooth® and print multiple sheets, the printer stops in the middle of printing.
- 46The printer does not print, or there is a printing error.
- 47The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 48The print quality is poor.
- 49How can I connect my printer wirelessly?
- 50How do I connect the printer to my computer via Wi-Fi®?