FAQs & Troubleshooting
Popular |
174 Results
- 1Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 2This printer is not detected when establishing a Bluetooth® connection.
- 3Will my printer automatically turn itself off?
- 4How do I insert/change the paper or label roll?
- 5The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 6How do I transfer label or slip templates?
- 7Use Remote Update to download files to your printer from an FTP server
- 8How do I connect the RJ printer to my computer?
- 9How do I reset Wi-Fi® setting?
- 10I cannot connect my machine to the wireless network.
- 11How do I transfer label templates with P-touch Transfer Express?
- 12P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 13The LED indicator or the LCD is not lit.
- 14How do I disable broadcasting the printer to AirPrint-compatible devices?
- 15(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 16The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 17I cannot print in Windows 10 using Bluetooth even though my machine and computer are paired.
- 18The machine cannot print over the network / the machine is not found on the network even after successful installation.
- 19My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 20How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 21I cannot connect my printer to a Windows 11 computer via USB.
- 22I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 23When I try to print via Bluetooth on Windows 7 after installing the printer driver, the following error message appears: "Device driver software was not successfully installed".
- 24Where can I find the printer's network settings, such as IP address?
- 25The paper settings specified from the server computer are not reflected on the client computer.
- 26How to connect to a DC power outlet (Optional)
- 27I can no longer print from my PC via Bluetooth, even though I could print previously.
- 28Adding a custom media size for continuous roll (Linux®)
- 29The print quality is poor.
- 30I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux)
- 31I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux)
- 32My Apple device (iPad, iPhone, iPod touch, etc.) does not automatically reconnect via Bluetooth when I turn the printer off and on again, or when the device moves out of range.
- 33When I try to connect the printer and Windows computer via Bluetooth, the printer is not found in the [Add a device] / [Add Wireless Device] window.
- 34The printer does not print, or there is a printing error.
- 35How do I connect the printer to my computer via Wi-Fi®?
- 36How to connect to an AC power outlet (Optional)
- 37How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 38How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 39(Video) When I print a long label or many labels continuously, printing stops suddenly before finishing. Why does this happen?
- 40(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41Printed paper contains streaks or paper is not fed correctly.
- 42Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 43How do I transfer templates or other data from the computer to the printer?
- 44How to identify your Operating System (OS) for Windows or Mac
- 45How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 46(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 47Where can I find my Brother printer's serial number?
- 48I cannot save a file downloaded from the Brother support website (For Windows)
- 49Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 50What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)