FAQs & Troubleshooting
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173 Results
- 1How do I create a Name Badge Label using a template? (P-touch Editor 5.x for Windows)
- 2How do I transfer label templates with P-touch Transfer Express?
- 3Printing is not possible. (USB connection)
- 4How do I transfer label or slip templates?
- 5How do I connect the RJ printer to my computer?
- 6How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 7Use Remote Update to download files to your printer from an FTP server
- 8How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 11How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 13Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 14How can I connect my printer wirelessly?
- 15Installing the LPR driver and CUPS wrapper driver (Linux®)
- 16What is the Label List? (P-touch Editor 5.x for Windows)
- 17I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Where can I find my Brother printer's serial number?
- 19I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 20How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 21How do I uninstall the printer driver?
- 22How to identify your Operating System (OS) for Windows or Mac
- 23How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 24When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 25The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 26The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 27How to delete the registry information and files related to the printer driver
- 28The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 29Using Web Based Management
- 30Print free-length labels with the set length (Linux®)
- 31How to install Brother software on a computer not connected to the Internet
- 32Using the Device Settings (for Windows)
- 33What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 34How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 35I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 36How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 37Adding a custom media size for continuous roll (Linux®)
- 38The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 39How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 40How to use the Numbering function (P-touch Editor 5.x for Windows)
- 41What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 42How to charge the rechargeable Li-ion Battery.
- 43What do the indicator lights mean?
- 44The LED indicator or the LCD is not lit.
- 45How do I connect the printer and my mobile device via Bluetooth® (For Android™ Devices)
- 46Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 47"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 48How do I switch to and use the mass storage mode?
- 49The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 50I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)