FAQs & Troubleshooting
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153 Results
- 1How do I transfer label templates with P-touch Transfer Express?
- 2Will my printer automatically turn itself off?
- 3How do I transfer label or slip templates?
- 4This printer is not detected when establishing a Bluetooth® connection.
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6How do I install/change the label roll?
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How to use the Paper Size Setup (for Windows)
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 11(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 12How do I connect the RJ printer to my computer?
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14How do I uninstall the printer driver?
- 15The LED indicator or the LCD is not lit.
- 16How to identify the printer's firmware version.
- 17I cannot install the driver on multiple versions of Linux (Ubuntu 16.04 and 18.04, Mint 18.3 and 19) and the message "Job completed, filter error or no driver" is displayed. (Linux)
- 18Can I set a different media width when using an OpenOffice template? (Linux)
- 19Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 20How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 21How to charge the rechargeable Li-ion Battery.
- 22How to connect to an AC power outlet (Optional)
- 23Printing is not possible. (USB connection)
- 24How to delete the registry information and files related to the printer driver
- 25How do I clean my machine?
- 26I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 27How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 28How to identify your Operating System (OS) for Windows or Mac
- 29How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 30How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 31How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 32How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 33Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 36Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 37My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 38I cannot print from GIMP on Linux.
- 39P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 40When I try to print multiple pages via Bluetooth from a Windows 8 computer, it takes a long time for the printing to start and finish.
- 41Using the Device Settings (for Windows)
- 42The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 43(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 44How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 45The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 46(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 47The print quality is poor.
- 48How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 49How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 50How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)