FAQs & Troubleshooting
Latest |
164 Results
- 110/04/2024How do I transfer label or slip templates?
- 213/03/2024I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 313/03/2024How to identify the printer's firmware version
- 413/03/2024(Video) Small characters or thin lines are printed faintly.
- 513/03/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 615/11/2023How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 715/11/2023How to open the Devices and Printers window
- 815/11/2023How to identify your Operating System (OS) for Windows or Mac
- 915/11/2023How do I uninstall the printer driver?
- 1015/11/2023Printing is not possible. (USB connection)
- 1121/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1221/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1321/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1421/06/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 1521/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1621/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1721/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1821/06/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 1921/06/2023The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 2021/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2121/06/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 2221/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2321/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2421/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2521/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 2621/06/2023How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 2721/06/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 2821/06/2023How to add Microsoft® Excel text to a Label List (P-touch Editor 5.x for Windows)
- 2921/06/2023My format is reset to default once my label has been printed when running the Excel Add-In. (P-touch Editor 5.x for Windows)
- 3021/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 3121/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 3221/06/2023How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3321/06/2023How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3421/06/2023How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 3521/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 3621/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 3721/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 3821/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 3921/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 4021/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 4121/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 4226/04/2023Where can I find my Brother printer's serial number?
- 4315/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 4411/01/2023Installing the LPR driver and CUPS wrapper driver (Linux®)
- 4509/11/2022Using Web Based Management
- 4609/11/2022Where can I download the latest P-touch Editor for Mac?
- 4716/06/2022I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 4816/06/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 4912/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5012/05/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)