FAQs & Troubleshooting
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177 Results
- 1How do I reset network setting?
- 2How do I install/change the DK roll?
- 3How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 4How do I transfer label or slip templates?
- 5My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 7How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 8"Setup start error code 2", (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 9(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 12How do I transfer label templates with P-touch Transfer Express?
- 13How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 14How do I uninstall the printer driver?
- 15(Video) When I print many continuous labels, part of the label data is printed twice.
- 16I cannot print on the 103 mm wide label roll on a network using the latest printer driver.
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18How do I create name badges by joining the "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 19How to identify the printer's firmware version
- 20How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 21(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 22I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 23Uninstalling the printer drivers (Linux)
- 24Where can I find my Brother printer's serial number?
- 25I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 26Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 27I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 28How do I clean my QL machine?
- 29How to identify your Operating System (OS) for Windows or Mac
- 30When I try to print a label, it comes out blank. (For macOS 10.15 or earlier)
- 31Printing is not possible. (P-touch Editor 5.3 for Mac)
- 32The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 33I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 34The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 35Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 36The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 37(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 41Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 42Printing is not possible. (USB connection)
- 43Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 44(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45How to open the Devices and Printers window
- 46Can I directly operate my printer from a self-developed application software and print a label?
- 47How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 48When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 49How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.0 for Mac)
- 50The driver downloaded from the website cannot be installed.