FAQs & Troubleshooting
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30 Results
- 1Printing is not possible. (USB connection)
- 2I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 3"A compatible printer cannot be found" appears when I try to run the P-touch Library.
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5How to delete the registry information and files related to the printer driver
- 6When I try to use the database function, an application error occurs.
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8How to identify your Operating System (OS) for Windows or Mac
- 9How to print in high resolution mode using an HG tape
- 10The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 11How to open the Devices and Printers window
- 12Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 13The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 14The top and base layers of the laminated tape are misaligned.
- 15How do I create name badges by joining "First Name" and "Last Name" fields together?
- 16When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 17Can my printer use TZ/TZe tapes?
- 18I'm unable to print suddenly even though I could print a little while ago.
- 19(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 20Blank horizontal lines are printed on the label.
- 21Error messages do not appear when using the USB connection of my printer.
- 22The tape got jammed in the printer or the tape got stuck inside the printer.
- 23The fabric tape became detached after washing.
- 24How do I uninstall the printer driver?
- 25I connected multiple printers of the same model to one computer but can only print from one of them.
- 26How do I print the inserted image maintaining its original size?
- 27How to use the Sequential Numbering function
- 28Stripes appear on my label.
- 29Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 30The paper settings specified from the server computer are not reflected on the client computer.