FAQs & Troubleshooting
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Latest |
81 Results
- 121/08/2024What Android™ mobile application can I use?
- 221/08/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 312/06/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 412/06/2024(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 512/06/2024(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 612/06/2024(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 712/06/2024(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 813/03/2024When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 910/01/2024How to set up the printer
- 1013/12/2023How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 1115/11/2023How to open the Devices and Printers window
- 1215/11/2023The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 1315/11/2023How do I connect the printer to my computer using a USB cable?
- 1415/11/2023How to identify your Operating System (OS) for Windows or Mac
- 1515/11/2023How do I uninstall the printer driver?
- 1615/11/2023Printing is not possible. (USB connection)
- 1721/06/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1821/06/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1921/06/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 2021/06/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 2121/06/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 2221/06/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 2321/06/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 2421/06/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2521/06/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2621/06/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2721/06/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 2821/06/2023How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 2921/06/2023What is the Label List? (P-touch Editor 5.x for Windows)
- 3021/06/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 3121/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 3221/06/2023I cannot connect to the printer via Bluetooth® / Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3326/04/2023Where can I find my Brother printer's serial number?
- 3415/02/2023How do I create and transfer templates? (for Mac)
- 3511/01/2023Installing the CUPS wrapper/LPR printer driver (Linux®)
- 3611/01/2023Uninstalling the printer driver (Linux®)
- 3709/11/2022Where can I download the latest P-touch Editor for Mac?
- 3827/07/2022How to install Brother software on a computer not connected to the Internet
- 3916/06/2022I want to use the Roll Paper Pause mode or create new forms from Printer Server Properties.
- 4012/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 4112/05/2022Installing a CA certificate
- 4212/05/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4312/05/2022What do the indicator lights mean?
- 4412/05/2022Printing from an Android™ device
- 4512/05/2022The side margins are incorrect.
- 4612/05/2022What is the JPEG printing and how can I use it?
- 4712/05/2022How to charge the rechargeable Li-ion battery
- 4812/05/2022The paper is jammed in the printer.
- 4912/05/2022Pages don't print.
- 5012/05/2022How to insert paper