FAQs & Troubleshooting
Popular |
105 Results
- 1How do I transfer label templates with P-touch Transfer Express?
- 2Using the Device Settings (for Windows)
- 3How do I turn the printer off?
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 6How to connect to a DC power outlet (optional)
- 7Printing from a Windows PC or Mac
- 8How do I transfer templates to the printer?
- 9When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 10I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 11Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 12How to install the rechargeable Li-ion battery (optional)
- 13How to connect to an AC power outlet (optional)
- 14How can I stop the printer from automatically feeding roll paper after printing? (Mac)
- 15How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 16How do I switch to and use the mass storage mode?
- 17P-touch Editor displays "There is no printer driver installed with this application." (Windows 10)
- 18I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialogue box. (P-touch Editor 5.x for Windows)
- 19The latest printer driver was successfully installed, but the driver did not update correctly.
- 20How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 21How to charge the rechargeable Li-ion battery
- 22The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 23What kinds of software is available for this printer?
- 24How do I open an Excel / Access file with the Database function? (P-touch Editor 5.x for Windows)
- 25Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 26I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 27Uninstalling the printer drivers (Linux)
- 28I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13 / 10.12.
- 29The print quality is poor, and the image is too light or dark.
- 30Using the Printer Setting Tool with Mac computers
- 31Installing the software
- 32How can I stop the printer from automatically feeding roll paper after printing? (Windows)
- 33Which options should I select in the Device Settings when I use the optional Roll Printer Case?
- 34P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 35The side margins are incorrect.
- 36Printing is not possible. (USB connection)
- 37I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1 / 5.2 for Windows)
- 38Supported File Formats and how to print on Raspbian (Linux®)
- 39Using the Communication Settings
- 40What is the JPEG printing and how can I use it?
- 41I cannot register the Add-In in 64 bit editions of Microsoft Office 2010 / 2013 / 2016. (P-touch Editor 5.x for Windows)
- 42How do I uninstall the printer driver?
- 43How do I insert the paper into my PocketJet printer?
- 44How do I create a label containing a bar code / QR code? (P-touch Editor 5.x for Windows)
- 45I cannot print LibreOffice documents in landscape orientation. (Linux)
- 46I'm using OpenOffice. Some of the print options that I have configured in OpenOffice do not work. (Linux)
- 47Supported File Formats and how to print on Raspbian lite (Linux)
- 48Where can I find my Brother printer's serial number?
- 49When printing from an application, the application's "Collate" setting does not work correctly.
- 50The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)